menu
Login
Home
Our DNA
Platform v3
Get the app
Our hotels
SP | v3rso Jardins
SP | v3rso Parque Global
POA | v3rso Nilo Square
GYN | v3rso Setor Marista
Help
Get in touch
help
Categories
Bookings
Customization and v3 Platform
Manage guests
Digital check-in
Additional hours
Digital check-out
Room and common areas
v3rso usage policies
Credits and Payments
Changes
Cancellations
Help
Cancellations
You ask, we answer. It's that simple.
Search by subject or keywords
Cancellations
How do I cancel my stay?
I made my reservation through a partner site and want to cancel, how do I do that?
How does the refund process for my reservation work?
What are the cancellation policies?